Privacy Policy

Last updated: 20/09/2026

1. Data controller

The controller of the personal data collected through the website https://www.imaginarium-vichy.com/imaginarium-vichy-home/ is Imaginarium Vichy, a web agency in Vichy.

The stated partners are Pierre Gatignol and Christopher Tourneur.

• Pierre GATIGNOL — SIRET: 51335812700043 — VAT: FR58513358127 — RCS: Cusset A 513 358 127 — Telephone: 06.95.60.70.01
• Christopheur TOURNEUR — SIRET: 84083943500020 — VAT: FR46840839435 — RCS: Cusset A 840 839 435 — Telephone: 07.62.62.23.81

For any questions relating to this policy or the processing of your data, you may write to pierre@imaginarium-vichy.fr.

2. Personal data collected

Depending on your use of the website and your interactions with Imaginarium Vichy, the data that may be collected include in particular:

• identification and contact data that you provide, such as your surname, first name, email address, telephone number, company name and position;
• the content of your requests, messages, projects, needs or information that you communicate when making contact, requesting a quote or receiving a service;
• information required to manage a commercial, pre-contractual or contractual relationship, including, where applicable, billing details and related documents;
• data relating to your choices regarding cookies and trackers;
• browsing and audience measurement data collected through Google Analytics, subject to your consent where required;
• technical data necessary for the proper functioning and security of the website, including data that may appear in technical logs.

Data is mainly collected directly from you when you contact Imaginarium Vichy or use the website.

3. Purposes of processing

Personal data is processed for the following purposes:

• responding to requests submitted through the website or by email;
• preparing and following up on quotes, pre-contractual exchanges, services and relationships with clients or prospects;
• ensuring administrative, contractual and accounting management and, where applicable, billing;
• sending marketing communications relating to Imaginarium Vichy’s services, in compliance with applicable rules;
• measuring audience and improving the operation, content and usability of the website;
• ensuring the security of the website, preventing incidents and managing the necessary technical logs.

4. Legal bases

The processing carried out is based, depending on the case, on the following legal bases:

• your consent, in particular for non-essential cookies and trackers;
• the performance of pre-contractual measures taken at your request or the performance of a contract;
• compliance with applicable legal obligations, particularly in accounting and tax matters where applicable;
• Imaginarium Vichy’s legitimate interest in responding to enquiries, developing its business, ensuring website security and improving its services, while respecting your rights and freedoms.

5. Retention periods

Data is retained for no longer than necessary for the purposes pursued, subject to applicable legal obligations. In this respect:

• requests submitted via a contact form are retained for 2 years after the last exchange;
• quote requests and pre-contractual exchanges are retained for 3 years after the last contact when no contract is concluded;
• contractual documents, invoices and items related to a service are retained for 10 years where applicable;
• data used for marketing purposes is retained for 3 years after the last contact;
• choices to consent to or refuse cookies are retained for 6 months;
• audience measurement cookies are retained for a maximum of 13 months;
• technical security logs are retained for a maximum of 12 months.

6. Data recipients

Data is accessible, within the limits of their responsibilities and where necessary, to persons working for Imaginarium Vichy in processing requests, providing services, administrative management or website security.

The website uses Google Analytics for audience measurement purposes. The hosting information provided for the website states SAS OVH and a selected host, IONOS.

Imaginarium Vichy does not sell your personal data.

7. Cookies and other trackers

The website may use cookies and other trackers necessary for its operation, security and, subject to your choice, audience measurement via Google Analytics.

Cookies that are not necessary for the operation of the website are subject to your prior consent. You may accept, refuse or withdraw your consent at any time. Withdrawal of your consent does not affect processing already carried out before such withdrawal.

Audience measurement cookies are retained for a maximum of 13 months. Your choices to consent or refuse are retained for 6 months.

8. Your rights

Under the conditions provided for by applicable regulations, you have the following rights regarding your personal data:

• right of access;
• right to rectification;
• right to erasure;
• right to restriction of processing;
• right to object, particularly to marketing;
• right to data portability where this right applies;
• right to withdraw your consent at any time for processing based on it;
• right to define instructions regarding the fate of your data after your death, under the conditions provided for by law.

9. Exercising your rights

To exercise your rights or ask a question regarding the processing of your personal data, you may send your request to pierre@imaginarium-vichy.fr.

Proof of identity may be requested where necessary to verify the identity of the requester or prevent fraudulent requests.

Exercise your data protection rights

Use this form to submit a request to Imaginarium Vichy, web agency in Vichy. A confirmation email will be sent before it is processed.

Website

Name

Email address *

Your request *Access my dataCorrect my dataErase my dataRestrict processingObject to processingWithdraw my consentReceive my data

Additional details

I confirm that I own this email address and have read the privacy policy.

Submit my request

10. Complaint to the CNIL

If, after contacting Imaginarium Vichy, you believe that your rights are not being respected or that the processing of your personal data does not comply with applicable regulations, you may lodge a complaint with the French Data Protection Authority (CNIL), in particular on its website www.cnil.fr.

11. Data security

Imaginarium Vichy implements appropriate technical and organisational measures to preserve the security, integrity and confidentiality of the personal data processed, and to limit unauthorised access, loss, alteration or disclosure.

Despite the measures implemented, no transmission or storage of data over the internet can guarantee absolute security.

12. Information relating to the website

Design: Imaginarium Vichy – Web Agency.

Hosting information provided: SAS OVH with share capital of €10,069,020, RCS Lille Métropole 424 761 419 00045, APE code 2620Z, VAT no.: FR 22 424 761 419, registered office: 2 rue Kellermann – 59100 Roubaix – France. Selected host: IONOS.

Photo credits: Freepik, Website owner, ChatGPT.

13. Amendment of the privacy policy

This policy may be updated to take account of changes to the website, the processing carried out or applicable regulations. The date of the last update shown at the top of the page makes it possible to identify the current version.